Frequently Asked Questions

What are the benefits of juggling sticks and other skill toys?

There are numerous benefits. The list includes but, is not limited to…

• Enhances hand-eye coordination;
• Helps with other sports such as baseball, tennis, hockey, ping-pong, and other non-sport extracurricular activities such as piano and learning a musical instrument;
• Increases dexterity and strengthens the left-right brain connection;
• Prevents and takes the place of bad habits like cigarette smoking;
• Boosts self-esteem;
• Stimulates the mind and creativity;
• Helps with homework (great for a study break);
• Great for meeting friends;
• Can be played alone or with a group of friends;
• Environmentally safe!

 

I am having a problem with placing my order… can you help me?

If you are experiencing troubles on our shopping cart please call (888) 676-LAMA.

 

What types of payment methods do you accept on your website?

Visa, MasterCard, American Express, Discover, JCB, Pay Pal, Checks (pre-pay only), Money Orders (pre-pay only).

 

How long will it take to receive my order?
Refer to the Shipping Info page for more detail.  Within the contiguous (lower 48) United States, it takes three to five business days to receive your order from the time of purchase.  This includes 1-2 days for processing plus 2-3 days for shipping.  Please remember we ship from Michigan so the farther you live from Michigan the longer it will take to receive your package without paying for expedited shipping services.  Wholesale orders may take up to five days for processing.  Orders shipped via Flat rate shipping of $4.99 may take up to 6 business days in transit.  If you live in Alaska, Hawaii, or other US outlaying islands please allow up to two weeks for delivery however most orders still arrive within 6 business days.  For international orders allow at least 25 business days to receive your order from the time of purchase.

 

How will you be shipping my package?

Our website now has the ability to allow you to select how you want your package shipped and how quickly you want to receive your package(s) and that will determine the shipping service we select. Please remember when choosing how you wish to have your package shipped Flat Rate Shipping may take up to 6 business days for your package to arrive from the day it ships (allow 1-2 business days for processing). Most domestic orders ship via UPS Ground. International orders will be shipped via USPS Priority International or USPS First Class International and may take up to 15 business days for packages to arrive in Canada and up to 25 business days to arrive to all other international destinations.

 

Do you ship internationally?

Yes, we ship world-wide.  Most international orders with be shipped via USPS First Class or Priority International.  Please allow 2-4 weeks for delivery and be aware that additional duties and/or fees may apply to your package other than the shipping charge included with your order.

 

Why should I buy Juggling Sticks and other skill toy products from Jolly Lama?

We are a manufacturing company doing all our own retailing. This means we can offer the same quality as our leading competitors but at a less expensive price. There are no middle-man markup fees so, we can deliver products of the highest quality at the least expensive price. Our goal is to drive the best value to all of our customers.

Also, we will do what it takes to make you the jolliest person in the world. Call us any time. If you reach our answering machine PLEASE leave a message and we WILL call you back at your earliest convenience. You can buy through JollyLama.com in confidence knowing nothing will go wrong on your end of the deal. Your satisfaction is our greatest concern… even at our expense.

 

How do I know that you will deliver what you promise?

Should any ordering mistakes occur, notify us and we will correct the mistake at no cost to you. We take care of such mistakes by having you send the product back to www.JollyLama.com with its receipt via USPS first class mail to JollyLama.com – 138 Stimpson St. (N. US-31) – P.O. Box 252 – Pellston, MI 49769.

 

How long will my juggling sticks last?

We are still trying to find that out ourselves. All of our juggle sticks are made from highly durable and break resistant materials. Friends of ours who purchased Jolly Stix over 10 years ago are still ‘sticking’ with the set they have.  Majestix, Jolly Stix and Jolly Jrs are made with a very long lasting, UV-resistant, water proof grip that will outlast the black, textured, rubber grip on the Rubber Stix and Hemp Stix which eventually deteriorate and break down with use.  You can expect 3 yrs of avid stick play for the Rubber Stix and Hemp Stix while the Majestix, Jolly Stix and Jolly Jrs will last 10 years or more.  If you use them a LOT over the course of 10 years and want a re-tassel we’ve always done that pro-bono.  Just call or email us ahead of time and then ship your old sticks to us. We’ll replace your tassels (same color unless certain colors have been discontinued) in no time and ship them back to you at no charge.

 

Why should I bookmark this site?

We are always improving and updating our website, products, and services. This means we have a 100% ball rolling approach toward keeping our website highly interactive and enjoyable by adding more tricks to the Video Tricks page, inventing or offering new products, or hosting such great deals that if you miss them you will never have such opportunities again! So, bookmark this site and email this site to a friend because you do not want to miss out on what is happening next!!!

 

What does Jolly Lama Creations offer that no one else does?

Our Majestix, Jolly Stix and Jolly Jrs are the only juggling sticks able to perform all tricks possible.  Others either have slow, floppy, asymmetrical tassels, little or no grip, unbalanced weight, poor design, low quality construction and cheap materials. Plus, our sticks are competitively priced and in most cases (all cases when compared to our leading competitors) beat the prices of the other sticks available.

 

What is the history behind juggling sticks?

Juggling Sticks, a.k.a. ‘Devil Sticks’, were used in the Incan Empire (modern day Peru, South America) millennia ago in tribal rituals. It was believed that they could ward of evil or devil spirits by the noises that they made. So they came to be known as Devil Sticks.

 

What are the other names of Juggle Sticks?

Juggling Sticks, Devil Sticks, Flower Sticks, Luna Stix, Crystal Stix, MyStix, Fiddle Stix, Hippie Stix, Jolly Stix, Hemp Stix, Rubber Stix, Crazy Stix, Spinning Bliss, Trick Stix, LED Light Up Juggling Devil Sticks, Nite Stix, Star Sticks, Glow in the Dark Juggling Sticks and many more!

 

Should you have any further questions regarding JollyLama.com or any of our products, please feel free to call (888) 676-LAMA anytime!